Improving care


Empowering patients and carers to live well

We worked with older people who had life limiting conditions to understand how technology could support their end of life care. We prototyped a series of services that tested different ideas and approaches, and we tested these at a hospice with guests and staff.

Designing tools for older people with life limiting conditions presented a range of challenges; we needed to design for people with lower digital literacy and specific accessibility needs, present complex data in a format that was easy to understand, consider appropriate permissions for carers to intervene and help.

This work resulted in a report, and a series of recommendations that Martha Lane Fox made to the Health and Social Care Secretary Jeremy Hunt.

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